If you cannot make it to class, please cancel yourself out via the app or by logging in to your account through the website at least 2 hours before the start of class. You may also call the studio at least 2 hours in advance to cancel, but you must speak with a staff member directly. We will not count voicemails or emails as proper notice to cancel.
Failure to cancel out of a FULL or WAITLISTED class early will result in the loss of that class from your package or a $10 fee applied to your account (and charged to your stored credit card) if you are a member.
Absolutely! The easiest way to access Deha’s online registration system is through our mobile app. You can also download the apple/android versions of our app at the bottom of this paragraph. You'll log in to your account through the app and then it will let you register and pay for any class or workshop. When you register for a class online, you have peace of mind knowing that you have a spot saved for you. You can always just show up and hope that there is space in the class you are wanting to take. Your third option is calling the studio – we will put your name in the class.
If you registered online for a full class, you will be added to the waitlist instead. As registered students cancel, the waitlist gets absorbed into the class and you will be notified via email if you get in to class.
If you do not receive an email, you can always show up about 15 minutes early for class and if we get a no-show student, you *may* be given their spot in the room, depending if any other waitlisted students are also waiting to get in. We go in order of the waitlist that was created online, then by order of who just shows up hoping to get in.
All of the Membership policies are explained in detail on the Class Rates page. Please CLICK HERE to be taken to a new window.
As always, feel free to call or visit us with any questions. We are here for you!
Refund policy for Single Classes & Class Packages:
All payments for single classes and 10 Class Passes are final sale and non-refundable. Remember, however, that you may SHARE YOUR PACKAGE with whomever you choose. This means that your partner, friend, roommate, neighbor or mailman can use a punch off your pass! You just let us know at the front desk when you are both checking in for class.
Refund policy for Series and Workshops:
All payments for Series and Workshops are final sale and non-refundable. However, payments may be credited back to your account to be used toward future classes if you cancel out of the workshop or series class that you registered (and paid for) at least 48 hours prior to the start of the class. We do not provide a refund if the workshop or series class has already begun. Please contact the studio directly with any questions. 907-868-3342, firstname.lastname@example.org
Refund policy for Retreat and Teacher Training DEPOSITS:
Retreat deposits and Teacher Training deposits are final sale and non-refundable.
Refund policy for Retreats and Teacher Trainings:
Payments made toward Retreats and Teacher Trainings are refundable up to a certain percentage (LESS THE DEPOSIT), depending on how far away the Retreat or TT start date is.
> If start date is more than 90 days away = 90% refund to account or credit card
> If start date is 30-90 days away = 70% refund to account ONLY
> if start date is within 30 days, no refund is given (this is because retreats and trainings are expensive to host, plan and execute!)
Exchange Policy for Retail Items:
Payments made towards retail and books are final. Items may be exchanged within 7 days of purchase as long as the tags are still on, the item is still in new condition and the purchase receipt is presented.
Refund Policy for Massage, Room Rentals or Private Yoga Sessions:
Payments taken for the above services are non-refundable but may be returned to your account for use towards future products or services. Please note that payment for all Services are taken at the time of booking and if the appointment is cancelled within 24 hours of the appointment time, there is no refund or return to account. Please read more about our Massage Policies on the RESTORE page.
through the body, connect to soul
To provide a safe and sacred environment in which students are encouraged and empowered to expand their physical, mental and spiritual practice.